POLICIES

Guarantee

All services are guaranteed if management is made aware of the problem within one week of the original service.

Exceptions include all Keratin Complex Treatments that are not supported by Professional hair care products purchased at Studio Blush.

Returns

There is a 30-day return policy on all retail products. A valid receipt must accompany all returns. Only store credit will be issued for all product returns.

Booking

A credit card guarantee may be required to book all services. We kindly ask that all appointments be cancelled at least 24 hours before your reserved time. In case of  missed appointments or cancellations under 24 hours, a $25 per service fee will be charged.  There is no cancellation fee as long as it is 24 hours before the appointment. This includes cancelled services at time of appointment.

For all guests, new color and hair straightening services require a $50 non-refundable deposit. This will be placed toward your service.

Lateness

If you are more than 10 minutes late to your appointment, you risk the chance that we may have to reschedule you. Whenever possible, please call the salon to let us know you are running late.

Tipping

Tipping is not expected but it is appreciated if your service is up to your standards. Studio Blush cannot process gratuities on a credit card. Envelopes will be provided for you at our guest services center. For your convenience our staff have VENMO and ZELLE accounts for tipping services.

Children

We do welcome appointments for children. If the child does not have an appointment, we ask that they are not left unattended at any time and they should not accompany you on appointments that take longer than 45 minutes.

Thank you for your understanding.